Urban Cellars Liquor - Shipping and Payment Information
Last Updated: [Jan. 18th, 2024]
Shipping Information:
At Urban Cellars Liquor, we are pleased to offer convenient and reliable delivery services for all our valued customers. Please review the following information regarding our shipping policies:
1. Delivery Zones: We currently offer delivery services within specified zones. To check if your location is within our delivery area, please refer to our online ordering system or contact our customer service team at info@urbancellarsliquor.com
2. Delivery Times: Our delivery times may vary based on your location and order volume. Our goal is to deliver your order promptly and efficiently.
3. Delivery Charges: We offer free delivery within our standard delivery zones for orders exceeding a specified amount. For orders below the minimum amount, a flat-rate delivery fee will apply. The delivery charges will be displayed during the checkout process.
4. Age Verification: Our delivery drivers are required to verify the age of the recipient upon delivery. Please ensure that someone of legal drinking age is available to receive the order. Failure to provide valid identification may result in the order being returned to the store.
5. Delivery Confirmation: Once your order has been successfully delivered, you will receive a confirmation notification. In the event that delivery is unsuccessful, our customer service team will contact you to make alternative arrangements.
Payment Information:
1. Accepted Payment Methods: We accept a variety of payment methods to ensure a seamless and secure transaction process. Currently accepted payment methods include Visa, Mastercard, American Express, PayPal, Google Pay & Apple Pay .
2. Payment Security: Your payment information is securely processed through our trusted payment gateway. Urban Cellars Liquor employs industry-standard security measures to protect your sensitive information.
3. Order Confirmation: Upon successful payment, you will receive an order confirmation via email. This confirmation will include details of your order and a summary of charges.
4. Changes to Orders: Once an order has been placed and payment has been processed, changes cannot be made. Please review your order carefully before confirming your purchase.
If you have any questions or concerns regarding our shipping and payment information, please contact our customer service team at info@urbancellarsliquor.com
Thank you for choosing Urban Cellars Liquor. We look forward to providing you with a convenient and enjoyable shopping experience. Cheers responsibly!
